Szolgáltatási feltételek
Effective from 1 August 2026 until withdrawn
These Terms of Service set out the conditions of purchase in the jigglepaws.com online store, operated by Varga Levente, sole trader (the "Seller").
1. Seller details
| Name | Varga Levente, sole trader (egyéni vállalkozó) |
| Registered address | [SZÉKHELY] |
| Mailing address | [LEVELEZÉSI CÍM] |
| Registration number | [SZÁM] |
| Tax number | [ADÓSZÁM] |
| info@jigglepaws.com | |
| Phone | [TELEFON] |
| Website | jigglepaws.com |
Hosting provider: Shopify International Limited, Victoria Buildings, 2nd Floor, 1-2 Haddington Road, Dublin 4, D04 XN32, Ireland — privacy@shopify.com
2. General provisions
2.1. Matters not regulated here are governed by Hungarian law, in particular Act V of 2013 on the Civil Code, Act CVIII of 2001 on electronic commerce services, Government Decree 45/2014 (II. 26.) on the detailed rules of contracts between consumers and businesses, and Act CLV of 1997 on consumer protection.
2.2. By using the website or placing an order you accept these Terms. They can be read, saved and printed at any time before you finalise your order.
2.3. We reserve the right to amend these Terms. Amendments take effect upon publication and do not affect orders already placed.
2.4. Consumer: a natural person acting outside their trade, business or profession. From 1 January 2026 certain consumer protection rights also extend to micro, small and medium-sized enterprises, and from 1 March 2026 the mandatory warranty rules apply to them as well.
3. Products
3.1. The store sells pet care products: harnesses, leashes, grooming tools and accessories.
3.2. Prices shown are gross prices including VAT. They do not include shipping, which is shown separately before you finalise your order.
3.3. Price reductions. When announcing a price reduction we also display the lowest price applied during the 30 days preceding the reduction, in line with applicable price indication rules.
3.4. Product photos are for illustration. Actual colour shades may differ depending on your screen settings.
3.5. If, despite all our care, an incorrect price is displayed (in particular an obviously erroneous price such as €0 or an unrealistically low amount), we are not obliged to sell at that price. We will offer performance at the correct price, and you may withdraw once you know it.
4. Placing an order
4.1. You add the selected product to your cart, provide your shipping and billing details and choose a payment and delivery method.
4.2. Before finalising the order you can review and amend the details you entered. Input errors can be corrected up until the order is submitted.
4.3. Pressing the button that completes the order constitutes an offer with an obligation to pay.
4.4. We confirm receipt of your order electronically within 48 hours at the latest. If confirmation does not arrive within this period, you are released from your offer.
4.5. The contract comes into existence when the confirmation reaches you. It qualifies as a contract concluded in writing; we file it and retain it for the period required by accounting rules. The language of the contract is Hungarian.
5. Payment
5.1. Accepted payment methods: card (Visa, Mastercard, American Express, Maestro), Shop Pay, Apple Pay, Google Pay.
5.2. Card payments are processed on the payment provider's secure platform. We never see or store your card details.
5.3. We issue an electronic invoice and send it to the email address you provide. By placing an order you consent to this.
6. Delivery
6.1. Delivery conditions, rates and times are set out in our separate Shipping Policy, which forms an integral part of these Terms.
6.2. We dispatch products within 1–2 business days. Estimated delivery times may vary.
6.3. Important: some products are shipped from an overseas partner warehouse, so delivery may take longer than usual. In all cases the delivery deadline is no more than 30 days; if we miss it, you may set an additional deadline and then withdraw from the contract.
6.4. Please inspect the parcel in the courier's presence and, in case of damage, ask for a damage report. You are not obliged to accept a damaged parcel.
7. Right of withdrawal
7.1. Under Government Decree 45/2014 (II. 26.), consumers have the right to withdraw within 14 days without giving any reason. The period starts on the day you, or a third party indicated by you, take possession of the goods.
7.2. In addition, we voluntarily offer a 30-day return window. This does not affect or limit the statutory 14-day right.
7.3. How to withdraw, the detailed conditions and the model withdrawal form are set out in our separate Return and Refund Policy.
7.4. Online withdrawal function. We provide a function labelled "Withdraw from the contract" on the website, through which consumers can submit their withdrawal statement electronically. We acknowledge receipt without delay on a durable medium.
7.5. Diminished value. Consumers are liable for any diminished value resulting from handling beyond what is necessary to establish the nature, characteristics and functioning of the goods. You may examine the product as you would in a shop, but not use it as intended. In such cases we may deduct the corresponding amount from the refund.
8. Warranty of conformity
8.1. In the event of defective performance you may bring a claim under the rules of the Hungarian Civil Code.
8.2. You may request repair or replacement, unless the chosen remedy is impossible or would impose disproportionate costs. If you did not or could not request repair or replacement, you may claim a proportionate price reduction, have the defect remedied at our expense, or withdraw from the contract. Withdrawal is not available for insignificant defects.
8.3. You must notify the defect without delay after discovering it, and no later than two months.
8.4. Claims can no longer be enforced beyond the two-year limitation period from performance of the contract.
8.5. Within one year of performance there is no condition other than notifying the defect, provided you prove the product was purchased from us. After one year, the burden of proving that the defect already existed at the time of performance rests with you.
9. Product warranty
9.1. In case of a defect in movable goods, consumers may — at their choice — bring either a warranty of conformity claim under Section 8 or a product warranty claim.
9.2. As a product warranty claim you may only request repair or replacement of the defective product, from the manufacturer or distributor.
9.3. A product is defective if it does not meet the quality requirements in force when placed on the market, or lacks the properties described by the manufacturer.
9.4. Product warranty claims may be brought within two years of the product being placed on the market. After this period the entitlement ceases.
9.5. The manufacturer is exempt if it proves that the product was not manufactured or placed on the market in the course of its business; that the defect was not detectable according to the state of science and technology when it was placed on the market; or that the defect results from applying legislation or a mandatory official requirement.
9.6. The same defect cannot be the subject of a warranty of conformity claim and a product warranty claim at the same time.
10. Mandatory warranty (jótállás)
10.1. For products covered by Government Decree 151/2003 (IX. 22.) on mandatory warranty for certain durable consumer goods, we provide a warranty.
10.2. The warranty period depends on the sale price:
| Sale price | Warranty period |
|---|---|
| below HUF 10,000 | not covered by mandatory warranty |
| HUF 10,000 – 250,000 | 2 years |
| above HUF 250,000 | 3 years |
10.3. For a sale price not exceeding HUF 50,000, the warranty claim can also be enforced against the invoice or receipt; we are not obliged to issue a separate warranty card.
10.4. By their nature and price, the products sold in this store generally do not fall under mandatory warranty. This does not affect your warranty of conformity and product warranty rights, which apply to every product.
10.5. The warranty does not affect consumers' other statutory rights.
11. Complaint handling
11.1. You can submit a complaint by email to info@jigglepaws.com, by phone at [TELEFON], or by post to [LEVELEZÉSI CÍM].
11.2. We examine and remedy oral complaints immediately. If this is not possible, or you disagree with the handling, we record a report.
11.3. We answer written complaints substantively, in writing, within 30 days of receipt. If we reject a complaint we give reasons and inform you of the available remedies.
11.4. We retain complaint records and copies of our replies for 3 years.
12. Remedies
12.1. Consumer protection authority. Consumers may contact the county government office competent for their place of residence: kormanyhivatal.hu
12.2. Conciliation board. For out-of-court settlement of disputes concerning product quality, the conclusion or performance of the contract, consumers may turn to a conciliation board. We have a statutory duty to cooperate in such proceedings.
The board competent for our registered address: [BÉKÉLTETŐ TESTÜLET NEVE], [CÍM].
A list of the territorially competent boards is available at bekeltetes.hu — from 1 January 2026 micro, small and medium-sized enterprises may also turn to a conciliation board in their capacity as consumers.
12.3. Court proceedings. Customers may also enforce their claims before the courts under the Civil Code and the Code of Civil Procedure.
13. Copyright
All content on this website (texts, images, graphics, logos) is protected by copyright and may not be used without our prior written consent.
14. Data processing
The processing of personal data is governed by our separate Privacy Policy, available on the website.
These Terms are based on the legislation in force on 1 August 2026.